Returns & Exchanges

At Dear Heart, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn apparel in its original condition. If your selection isn't the perfect fit, we are here to help you find something you'll cherish.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and zip code to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email and drop your package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our boutique team inspects your return, we will issue a full refund to your original payment method within 5-7 business days.